Welcome to themandarintree.shop. These Terms of Service establish the rules and conditions governing your use of our website, services, and purchases made through our online store.

By accessing or using themandarintree.shop, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.

Please read these terms carefully before using our website or placing an order.

1. General Information

The website themandarintree.shop provides customers with access to products, information, and online shopping services.

Throughout these Terms of Service, the terms "we", "us", and "our" refer to themandarintree.shop.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Any changes will become effective immediately after being published on this page.

Your continued use of our website after changes are posted means that you accept the updated terms.

2. Eligibility to Use Our Website

By using themandarintree.shop, you confirm that:

• You are legally capable of entering into a binding agreement.

• The information you provide during checkout is accurate and complete.

• You will use our website only for lawful purposes.

• You will not use our services for fraudulent, illegal, or unauthorized activities.

We reserve the right to refuse service or terminate accounts that violate these Terms of Service.

3. Products and Services

We make every effort to ensure that product descriptions, images, prices, and information displayed on our website are accurate.

However, we cannot guarantee that:

• Product colors displayed on your device perfectly match the actual product.

• All product information is completely free from errors.

• Product availability will always remain unchanged.

We reserve the right to:

• Modify product descriptions or prices.

• Discontinue products.

• Limit product quantities.

• Correct errors or inaccuracies at any time.

4. Orders and Purchases

When you place an order through themandarintree.shop, you agree to provide accurate and complete information.

After submitting an order, you will receive an order confirmation email.

An order confirmation does not necessarily mean that the order has been accepted. We reserve the right to refuse or cancel orders in certain situations, including:

• Product availability issues

• Incorrect pricing information

• Suspected fraudulent activity

• Errors in customer information

If an order is canceled after payment has been received, we will issue an appropriate refund.

5. Pricing and Payments

All prices displayed on themandarintree.shop are shown according to the applicable pricing rules on our website.

Customers are responsible for ensuring that payment information provided during checkout is accurate.

We accept payments through secure third-party payment providers.

By completing a purchase, you authorize us and our payment providers to process your payment information for the purpose of completing your transaction.

6. Shipping and Delivery

We provide delivery services according to our Shipping Policy.

All orders are eligible for free standard shipping.

Estimated delivery time:

15–20 business days

Delivery times may vary depending on:

• Destination country

• Customs procedures

• Carrier delays

• Weather conditions

• Other circumstances beyond our reasonable control

Once an order has been shipped, customers are responsible for providing accurate delivery information.

7. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Customers should review the Return and Refund Policy before making a purchase.

If you have questions regarding returns, refunds, or exchanges, please contact:

Email: info@themandarintree.shop

8. User Responsibilities

When using our website, you agree not to:

• Violate any applicable laws or regulations.

• Provide false personal information.

• Attempt to interfere with website security.

• Upload harmful software or malicious content.

• Copy, reproduce, or misuse website content without permission.

• Use our website for unauthorized commercial purposes.

Any misuse of our website may result in termination of access.

9. Intellectual Property Rights

All content displayed on themandarintree.shop, including but not limited to:

• Website design

• Text

• Images

• Graphics

• Logos

• Product descriptions

• Brand elements

is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any website content without prior written permission.

10. Accuracy of Information

We strive to provide accurate and up-to-date information on our website.

However, we do not guarantee that:

• Website content is always complete or error-free.

• Website availability will always be uninterrupted.

• Information will remain unchanged over time.

We reserve the right to correct errors and update information whenever necessary.

11. Third-Party Services

Our website may use third-party services to support our operations, including:

• Payment providers

• Shipping companies

• Analytics providers

• Marketing services

These third parties may have their own terms and privacy policies.

We are not responsible for the practices or policies of external service providers.

12. Limitation of Liability

To the maximum extent permitted by applicable law, themandarintree.shop shall not be responsible for indirect, incidental, or consequential damages resulting from:

• Use or inability to use our website.

• Delays caused by external circumstances.

• Unauthorized access beyond our reasonable control.

• Errors or interruptions in website services.

Nothing in these Terms limits consumer rights granted under applicable French and European laws.

13. Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including:

• Natural disasters

• Transportation disruptions

• Labor disputes

• Government actions

• Customs delays

• Internet failures

• Other unforeseen circumstances

During such events, we will make reasonable efforts to minimize disruption.

14. Governing Law

These Terms of Service are governed by applicable laws and regulations.

For customers located in France and the European Union, mandatory consumer protection rights remain applicable.

Any dispute will be handled according to the competent legal authorities under applicable regulations.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Website: themandarintree.shop

Email: info@themandarintree.shop

Thank you for choosing themandarintree.shop. We appreciate your trust and are committed to providing a reliable and enjoyable shopping experience.